Known and unknown gaps in learning: Why gap analysis is an effective method for discovering those


In today’s technology-driven market, having a dynamic and skilled workforce is a critical differentiator that gives you an edge over your competition. Providing lucrative opportunities to upskill and re skill has become a critical part of talent management for businesses of all sizes. In fact, even employees today want to work with organizations that foster a culture of continuous learning and enable them to grow in their respective careers. This trend has certainly made learning programs more intuitive and robust! 

But as learning must be continuous, the learning programs must have a continuous improvement process to ensure that they are relevant and up-to-date. The most effective way to ensure that is to perform a gap analysis periodically.

What exactly is a gap analysis?


A gap analysis in learning programs is a strategic way to evaluate the skill set and knowledge of your current workforce as compared to the desired capabilities and competencies of the respective roles. A gap analysis allows you to identify specific gaps in your workforce’s knowledge and build learning programs to address those gaps. Ultimately, a gap analysis is an extremely useful tool to measure the effectiveness of your learning programs and encourage a culture of continuous improvement.

Also read: Leveraging data analytics to elevate and measure learning effectiveness 

Source: Freepik

Why is a gap analysis important?


The modern learning environment is so dynamic and ever-evolving that every learning program is bound to have gaps at some point. Such gaps might have negative consequences and incremental challenges as the program goes on to interact with other programs, in more ways than one, if you are unaware of them. For example, knowledge gaps directly lower the workforce’s productivity and efficiency, which may lead to higher chances of errors and inaccuracies. More often than not, there’s also a chance that such gaps translate to misalignment of your workforce’s goals with organizational goals.

On the other hand, if you consider the employees’ point of view, having knowledge gaps may lead to frustration and low engagement rates. They make employees feel stagnant in their roles, thereby creating a high attrition rate. At the end of the day, these consequences can translate into high training costs, a lack of innovation, and more for the organization as a whole. All these could be avoided, and reasons like these make gap analysis a critical need of every learning program. In our years of experience helping businesses build effective learning programs, we have created a simple flow that organizations can follow to perform gap analysis successfully. Let’s take a look!

Ten steps to performing an effective gap analysis


Step 1: Identify the current skills and competencies of the workforce and compare them to the skills required to achieve your organizational goals.

Step 2: Outline the learning objectives and performance goals for the organization. These objectives should align with business strategies and future needs.

Step 3: Conduct a thorough inventory of existing skills within the workforce. Identify both strengths and weaknesses.

Step 4: Evaluate individual and team performance to identify areas that require improvement or development.

Step 5: Compare the current skills of employees with the skills required for their roles. Identify gaps where a personalized program, training, or development is needed.

Step 6: Prioritize the identified gaps based on their impact on business objectives and the urgency of addressing them.

Step 7: Create targeted training programs, workshops, or other learning interventions to address the identified gaps.

Step 8: Roll out the learning and development initiatives, ensuring they are accessible and effective for the target audience.

Step 9: Implement metrics to measure the effectiveness of the training programs. Assess changes in performance and skills over time.

Step 10: Based on the evaluation results, adjust the learning initiatives as needed. Continuous improvement is crucial in the dynamic landscape of skills and competencies.

Continuous improvement fosters continuous learning


Upskilling and reskilling are crucial in the modern workplace and will continue to remain an integral part of success in the years to come. Organizations must conduct gap analyses periodically to ensure that they identify and address the gaps in their learning programs. This will not only enable them to allocate resources more effectively, measure the effectiveness of their learning programs with ease, and foster a culture of continuous learning, but also boost employee morale and engagement and manage talent better. Partnering with an expert who understands the domain and has expertise in the technology can be a great way to ensure that the learning programs are effective and remain relevant for a long time.

Adeptus offers technology advisory services and innovative solutions to businesses that are looking to embrace emerging technologies. Learn more about us and see all the exciting projects we’ve done so far.

Authors: Pravin Kulange and Amit Kaveeshwar


Explore more blogs

  • LearnOps tools are the Right solutions for smoother learning processes
  • Building High-Performing Teams with Data-Driven Recruitment
  • Maximize Learning Potential: Reduce Logarithmic Bias with Explainable AI
  • Predictive Learning Analytics: Make learning smarter, not harder!